ZE Care Insurance Services
“We put the care in Medicare”
Effective Date: January 1, 2025
Last Updated: May 5, 2025

Website: https://zecareinsurance.com
Email: zacharydr@zecareinsurance.com
Phone: +1 501-932-1169
Conway, AR 72034

 

At ZE Care Insurance Services, your privacy is of the utmost importance to us. We are committed to protecting the personal information you share with us through our website, over the phone, via email, or in person. This Privacy Statement explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws and ethical standards.

1. Information We Collect

We collect personal information from you when you use our services, interact with us online, or contact us directly. This may include:

• Personal Identifiers: Name, address, email, phone number, date of birth, Social Security number

• Insurance Information: Medicare ID, plan selections, premiums, coverage history

• Health Information: When relevant to assisting with your Medicare choices

• Technical Data: IP address, browser type, pages visited (through cookies or analytics)

• Communications: Emails, call logs, inquiries, or other interactions with our representatives

2. How We Use Your Information

We use the information we collect for the following purposes:

• To help you compare, enroll in, or manage Medicare plans

• To provide personalized customer service and follow-up

• To communicate with you regarding your inquiries or policies

• To comply with applicable legal and regulatory obligations

• To improve the functionality and usability of our website

3. Sharing and Disclosure

ZE Care Insurance Services does not sell your personal information to third parties. However, we may share your information with:

• Licensed insurance carriers or plan providers to facilitate your enrollment

• Third-party service providers that assist us in delivering services (e.g., email providers, analytics tools)

• Government agencies as required for compliance with Medicare enrollment or legal regulations

• Law enforcement, if required to comply with a subpoena, legal process, or to protect our rights and users

4. Data Security

We implement reasonable and appropriate administrative, technical, and physical safeguards to protect your personal information. These measures include encrypted storage, access controls, and regular reviews of our data security practices.

However, no method of transmission or storage is 100% secure. While we strive to use industry-accepted means to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to:

• Access the personal information we have about you

• Request corrections or updates to inaccurate information

• Request deletion of your personal information, where legally permissible

• Opt out of marketing communications at any time

To exercise these rights, please contact us at zacharydr@zecareinsurance.com or call +1 501-932-1169.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze site performance, and deliver relevant content. You can control cookie preferences through your browser settings.

7. Children’s Privacy

Our services are intended for adults seeking Medicare-related services. We do not knowingly collect information from individuals under the age of 18. If you believe we have collected information from a minor, please contact us immediately.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party websites they visit.

9. Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page regularly for the latest information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Statement or our data practices, please contact:

Zachary Renfroe
ZE Care Insurance Services
Email: zacharydr@zecareinsurance.com
Phone: +1 501-932-1169

Conway, AR 72034